FAQs

Questions on Shipping and Container Delivery

Delivery is booked at the time of order and the container tends to be delivered on a HIAB (a lorry with a crane on the back) which will lift the container to the ground where required. Sometimes a container will be delivered on an articulate trailer without a crane and the receiver will need to arrange for the container to be lifted to the ground, e.g. with a forklift truck. This should be clarified at the time of order.
Yes. We deliver globally. However, please note some locations and Islands can be tricky and sometimes delivery there is not possible.
Shipping containers are the big steel boxes that sit on the back of lorries, trains and ships and are used for importing and exporting goods. They are well designed, built to last a long time and offer an alternative use for short-term and long-term storage and they are very secure. They can also be converted for a wide variety of uses including offices, cabins, mess-rooms, control rooms, sports changing rooms etc. etc. Standard shipping containers are usually 8ft wide by 8ft 6ins high by 20ft or 40ft long (though there are variations). 'Steel' containers (as opposed to 'shipping' containers) can also be different sizes such as 10ft, 12ft or 30ft and are often formed by cutting down a shipping container to suit. There are 20ft steel containers around that are not suitable for shipping and are generally of a lower quality. Shipping containers meet a specific design and build standard which means they can be used for shipping. They are also known as ISO (International Standards Organisation) containers.
Delivery of shipping containers are 3-5 working days from confirmation of order subject to availability. Delivery of container conversions are 3-5 working days from completion of manufacture.
When ordering a shipping container, we will ask if there are any restrictions on site that may hinder the delivery of the container. For example if there are any obstructions regarding access of the HIAB, and if there are any overhead cables. The location of the site for the container, delivery cannot be over grass, unless it is agreed prior. In special cases we can arrange for the haulier to do a site visit (subject to cost), you can also send us some photos of the access that we can forward onto the haulier to check over.
Yes, you can arrange to collect your shipping container. When enquiring specify that you are able to collect, and we will arrange with the depot for you to collect the container.
Originally a shipping container was designed to ship goods across the world which is still one of the major uses today. However, over time this has evolved and containers are being used for various applications and industries including self storage for personal and business use, on-site storage for the construction sector and many others. Containers are also becoming a recognised option in the retail, catering and hospitality sectors to be converted into offices, retail units and pop up catering stalls. Bespoke shipping containers can be converted for a wide variety of uses, and our container conversion team can help you.
When stacking shipping containers the bottom container needs to be level and the structure intact, using 4no. twist locks 1no. in the top of each corner cast. Lower the next container down over the twist locks so both sets of corner casts are over each other, secure the twist locks by locking them in place. We can provide a quotation if you would like to purchase twist locks.
Shipping containers are invariably made of steel - high quality Corten steel - and have a hardwood floor. However, there are variations, for example aluminium containers.
Yes, we do. When we quote a buy-back price we consider transport costs and the amount of time the container will be in storage with us before re-sale. There are occasions when we are unable to buy-back due to location, i.e. it may be too far for it to be viable to take the container back to one of our depots.
Once you have confirmed your container order with our sales team, we will raise a proforma invoice that will be sent to the contact provided, this will include our details for payment. We can also take payment over the phone with a debit card and we can accept a cheque however we will need to wait for this to clear before we deliver the container.
When buying a container from us we do offer a guarantee, with used shipping containers we offer a 1-year wind and watertight guarantee and on new 'one trip' shipping containers we offer a 2-year wind and watertight guarantee. Also, please get in touch if you are experiencing any issues.
When purchasing multiple shipping containers, we will provide a competitive quotation for the units. Our prices are competitive throughout the container industry, you will save some cost with the delivery of the containers as we will deliver 2 containers at a time, also if you are able to offload on site, we can deliver the shipping container on a flatbed lorry, please specify this at the enquiry stage.
We sell standard shipping container sizes, but if you need a more bespoke size we can cut down to the required size. We can cut down new 'one trip' shipping containers and used containers, when we cut down, we fit either a new blank end to the rear or a new set of double doors to the front.
We work hard to understand your needs and supply you with the container you are looking for. Some people want a basic container at a low price for short-term or a specific use and others require a container to last them for many years. We have many years' experience in sourcing and delivering containers to meet our customers' requirements. We can also design a container for an application which could be industrial or domestic. In addition, we give good customer service (that's what feedback tells us) and we are flexible on payment terms when we can be and we respond to after sales issues that may arise.
We have three sizes in our container hire fleet - 10ft shipping containers, 20ft shipping containers and 40ft shipping containers.
We do hire shipping containers on a long-term basis. We also will provide you with a cost to purchase a shipping container as depending on the length of time you are looking to hire, the cost to purchase may outweigh the hire cost. We will also offer a buy back for when you no longer need the container, we will provide a competitive price evaluation at the current market value of the container.
Yes, you can hire more than one shipping container from us. If you require multiple hire containers, we can provide a hire quote suited to your requirements.
There are a number of ways of quoting a shipping container weight. The Tare Weight is the weight of a container without contents and the Gross Weight is the weight of the container including the maximum weight of contents (Gross Weight = Tare Weight + weight of contents). Typical Tare Weights (weight empty) are 20ft - 2.5 tonnes, 30ft - 3.0 tonnes, 40ft - 4.0 tonnes (approx.). Typical Gross Weights (weight empty + contents) are 20ft - 30,480kg, 40ft - 30,480kg.
We have a 4-week minimum hire period; we charge for a month upfront plus a delivery charge which will depend on the delivery location.